Samsung Galaxy A20e

At ur, we value each and every one of our customers, and our amazing customer service team is available to help you on every step of your new-phone journey. 

We aim to deliver the best possible shopping experience, however if you do need to get in touch you can contact us via chat, email or phone, where our friendly and helpful team will be ready to assist with everything from general questions to specific order details.

Our customers often let us know how pleased they are with the high quality of customer service and care we offer as standard - check out our latest Trustpilot reviews!

However, depending on which Samsung A20e reviews you read, it might stand for Essential - a great way to describe this fun and robust smartphone. 

It’s got all the essential (and some not-so-essential but great-to-have) features covered, like the rear-mounted Fingerprint sensor, intuitive user experience, fantastic image quality on all photos with the dual rear 13MP wide-angle cameras, audio jack and the fast-charging battery.

In fact, maybe the ‘e’ stands for Ergonomic – this lightweight design, coming in four cool colours, is great for one-handed use and will fit easily into your pocket or handbag when you’re done. A fantastic, solid phone that not only offers a comfortable experience but copes admirably with our every-increasing daily demands and constant usage.

We pride ourselves on our industry-leading team of expert technicians at our UK-based workshop, who ensure that every single device we receive is subjected to a rigorous 90-point Phonecheck inspection.

Once our experts are happy your new phone has passed all the checks, it will be given ‘Approved Used’ status and certified with a Certificate of Identification & Functionality. 

Then, and only then, is it considered good enough to join the circle!

Once ur device has been restored back to its former glory by our clever engineers, the refurbished phone is then cleaned, boxed up in our beautiful 100% biodegradable packaging and sent to you, ready to be loved once again! 

Open the box and you’ll find your new phone nestled next to a new charger and cable, cleaning cloth and 100% compostable eco-case.* 

And if the £45 worth of free accessories or fast free delivery on all UK orders can’t convince you to buy a refurbished ur device, how about the 12-month warranty or 30-day money back guarantee?

*on selected devices only

When you’re done loving your phone, or you have an old phone you no longer need, keep the circle going by selling it back to us and using the money to buy a like-new phone from ur. 

With fast payment straight into your bank account and free postage, it’s never been so easy to sell your phone – check out how much your phone could be worth today!

Here at ur, we are proud of our ongoing fight against climate change, despite our love for technology.

To offset the environmental impact, we have promised to plant a tree for every refurbished phone we sell while also helping fund projects all over the world.

You can follow our environmental progress here.