Why Is My Samsung Phone Dropping Calls? Top Fixes Revealed [2023]

Written by: Cristian Fry


Why Is My Samsung Phone Dropping Calls?

Why Is My Samsung Phone Dropping Calls? Curious about why your Samsung phone is dropping calls? No worries! This article has got you covered. 

We’ll provide a quick overview of the main reasons behind this frustrating issue, including network signal problems and software glitches. 

But don’t fret! We won’t leave you hanging. Stay tuned to discover practical solutions that will keep your calls connected and frustration-free. 

Let’s dive in and unravel the mystery of dropped calls on Samsung phones! Keep reading for more information…

Unveiling the Mystery of Dropped Calls

Dropped calls is a term that signifies a disconnected call. It often happens unexpectedly and is characterised by the call ending without the user intentionally ending it. 

Dropped calls on your Samsung might be due to several reasons, ranging from poor signal strength to a faulty device. 

It's important to identify the root cause in order to find an effective solution.

Signal Issues

"Just as humans need a decent meal for energy, phones need a strong signal to function properly."

If your Samsung phone keeps dropping calls, it might struggle to maintain a strong connection to the cell network. 

Several factors can cause weak signals, such as obstructions between your phone and the cell tower or network congestion. 

For a quick signal boost, try changing your location or moving to higher ground.

Phone Settings

Your phone settings can also influence call connectivity. Features like Wi-Fi calling can improve call quality and prevent drop calls in areas with weak cell reception. 

However, it can also create problems if you have an unstable or weak Wi-Fi connection.

Hardware or Software Problems

Your Samsung phone could be dropping calls due to hardware or software issues. 

Refurbished Samsung phones from UR are thoroughly tested for functionality through our PhoneCheck Certified process to ensure such problems don't arise.

However, if you're still facing issues, you might need to look at software updates, as an outdated OS can cause glitches, including dropped calls.

How Can You Fix Dropped Calls?

Thankfully, there are some simple solutions you can try before considering more drastic steps like replacing your phone.

1. Restart Your Phone

Sometimes, the simplest solutions are the most effective. Restarting your Samsung device can help reset the connections and clear any temporary software glitches that could be causing the dropped calls.

2. Check for Updates

Software updates can fix a multitude of issues, including the annoying problem of dropped calls. Ensure your Samsung device is up-to-date with the latest software and app updates.

3. Remove and Reinsert the SIM Card

On occasion, the issue might lie with the SIM card. Removing and reinserting it can help reset the network connection. If you're unsure about how to change SIM cards on Samsung, we have a guide to help you.

4. Reach Out to Your Network Provider

Your service provider can offer assistance if you're frequently experiencing dropped calls. They might be able to provide insights into network issues or provide you with a new SIM card.

If none of these solutions work, you might have a hardware problem. In that case, it's best to consult professionals or consider purchasing a replacement from our extensive collection of refurbished phones.

Upgrade Your Device to Avoid Call Drops

In some cases, an old or damaged phone might be the cause of your call drop problem. As technology evolves, older devices can struggle to keep up with new network standards, leading to performance issues like dropped calls.

If you find yourself in this predicament, consider an upgrade. At UR, we offer an expansive range of refurbished Samsung phones that can keep you connected without breaking the bank.

"Why pay more when you can get the same quality, assurance, and performance from a refurbished phone?"

Why Choose Refurbished?

In our quest to offer affordable and sustainable technology, we provide PhoneCheck Certified refurbished phones that are rigorously tested for functionality and performance. This ensures they work as good as new, giving you the quality you deserve at a price you'll love.

Aside from the cost advantage, buying refurbished is a choice that benefits the environment.

By choosing refurbished, you're promoting sustainability and reducing electronic waste, making it an eco-conscious decision.

For more details on why refurbished phones are a good choice, check out our blog post here.

Our Warranty and Refund Policy

We stand by the quality of our refurbished phones and offer a device warranty to ensure peace of mind for our customers. If you encounter any issues, our comprehensive refund policy will provide the needed safety net.

We understand the importance of trust and security in online shopping, and we strive to offer that through our transparency and commitment to customer satisfaction.

Maintain Your Samsung Phone for Optimal Performance

Beyond the issue of dropped calls, maintaining your Samsung phone will ensure it performs optimally over its lifespan. 

Regular updates, proper charging habits, and protecting it from physical damage are just a few ways to look after your device.

For more tips on caring for your device, we recommend reading our article on how to look after your refurbished phone. It's packed full of useful information that will help you get the most out of your Samsung device.

With the right care and handling, your Samsung phone should serve you well, providing the connectivity you need to stay in touch with your world.

Software Issues Causing Dropped Calls

Sometimes, the cause of dropped calls isn't about the hardware of your Samsung phone. It could be a software issue that's easy to resolve.

One solution is to clear the cache on your device, which might solve any underlying software issues. To learn how to do this, read our step-by-step guide here.

Another potential fix is to update your phone's software. Software updates often include fixes for bugs that could cause dropped calls.

Finally, you could try resetting your network settings. This action will erase all current settings and restore them to their default state, potentially fixing any issues that might be causing dropped calls.

Network Problems

If you've tried all of the above, and your Samsung phone is still dropping calls, you might be facing network issues. These could be due to your service provider or your location.

Before you make the call to your network provider, you can try some quick fixes.

For example, enabling WiFi calling on your Samsung phone might resolve your call drop problem. To learn how to enable WiFi calling, read our linked guide.

Stay Connected with UR

Navigating the world of technology doesn't have to be difficult. Whether you're having issues with your current phone or looking for an affordable upgrade, UR is here to help. 

From our extensive collection of refurbished phones to our helpful FAQs and blog posts, we've got the resources you need to stay connected.

Let's make technology simple, sustainable, and accessible to everyone. Visit us at UR to explore your options and discover how you can get the most from your Samsung device today.

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Cristian Fry

Cristian is a skilled writer who provides informative and engaging content about refurbished phones at ur.co.uk. His expertise helps readers make informed decisions and find the perfect refurbished phone for their needs.