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Check, check, and check again

Each and every phone that passes through our UK based workshops undergoes tests and checks 90 times over. It's this rigorous 90 point phone check that ensures ur phones are always fit for your pocket. Once checked and approved, our engineers certify each device with its own Certificate of Identification and Functionality - giving it the green light to join the Circle.

90 point phone check

Battery Health

Home Button cracks

Front Camera

Glass chipped

Battery Charge Cycles

Volume Buttons functionality

Rear Camera

Glass deep scratched

Fingerprint Sensor

Loud Speaker

Flashlight

Liquid damage marks

Face ID

Secondary microphone

UltraWide Camera Quality

Police stolen property

WiFi

Main microphone

Touch Screen

Network blocked phones

GPS

Earpiece

Network connectivity

Insurance claim check

Bluetooth

Headset Port

Sim Reader

Screen lifted

Power Button functionality

and many more...but we won’t bore you.

ur guide to grading

Good

In good condition, these refurbished phones have been loved and used more visibly. These devices are likely to have light but visible scratches on both body and screen. All our phones have a minimum 80% battery health.

Excellent

In excellent condition, these refurbished phones show little signs of previous use. If there are some micro-surface scratches on the back or screen, these won't be visible beyond 30cm. All our phones have a minimum 80% battery health.

Premium

Our flagship refurbished phones look and feel like new, there's not a screen or body scratch in sight. All our phones have a minimum 80% battery.

Regardless of the cosmetic grading, every ur phone has been fully tested and phone check
certified as fit for your pocket and in full working order.

Find ur Phone

ur peace of mind

A ur warranty is peace of mind. We know having a phone that's covered if

So just to make sure we're all on the same page, here's a little more on how your 12 month warranty works.

What’s covered?

If there's a fault with your phone that wasn't your fault, then get in touch straight away. We'll ask you to send your phone to our tech engineers who will assess the problem. If it's covered under you to send your phone to our tech engineers who will assess the problem. If it's covered under sent out to you pronto.

What’s not covered?

Your phone goes with you everywhere, so we know that accidents can happen. Sadly, we can't cover you for everything. That means if your phone is damaged or dropped, or it's stopped working because of unauthorised software changes – we won't be able to cover you.

Here is what we do not cover

Liquid damage

Corruption caused by unlocking your device

Cracks to screen or casing body

Accidental damage

Software defects

Unlocking issues

Damage caused by attempting to repair or adapt the device by yourself or a third party

Improper use of accessories

Faults or damage that may arise due to normal wear and tear e.g scratches to the touchscreen

Battery life – we set our acceptable minimum battery health percentage to be 80% of the original manufacturer's capacity