Our expert engineers
carefully restore ur
ur phones back to glory

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Check, check and check again

Each and every phone that passes through our UK based workshops undergoes tests and checks 90 times over. It's this rigorous 90 point phone check that ensures ur phones are always fit for your pocket.

Carried out by our expert phone engineers with unrivalled tech knowhow, ur phones are scored to the strictest diagnostic criteria in the industry. This robust refurbishment process is what gives ur phones their Approved Used status. Approved by our specialists, to be used by you and yours.

Once checked and approved, our engineers certify each device with its own Certificate of Identification and Functionality. Giving it the green light to join the Circle.

Here’s our phone check highlights:

  • Battery Health
  • Battery Charge Cycles
  • Fingerprint Sensor
  • Face ID
  • WiFi
  • GPS
  • Bluetooth
  • Power Button mechanical functionality
  • Home Button cracks
  • Volume Buttons software functionality
  • Loud Speaker
  • Secondary microphone
  • Main microphone
  • Earpiece
  • Headset Port
  • Front Camera
  • Rear Camera
  • Flashlight
  • UltraWide Camera Quality
  • Touch Screen
  • Network connectivity
  • Sim Reader
  • Screen lifted
  • Glass chipped
  • Glass deep scratched
  • Liquid damage marks
  • Police stolen property
  • Network blocked phones
  • Insurance claim check

Why put ur trust in us?

        

99% customer satisfaction on Ebay, out of 20,000 reviews

        

4.7/5 customer satisfaction on Trustpilot

        

92% customer satisfaction on Amazon, out of 36,000 reviews

More than a mobile

ur return reassurance

If it's not love at first light, then we'll give you 30 days to find a spark with your new phone. And if you don't, we'll give you your money back – no questions asked.

ur peace of mind

Confidence is key when it comes to phone buying. We're so confident in the quality of ur phones, we offer a sterling 15-month warranty cover, so that you can be too.

ur peace of mind

Confidence is key when it comes to phone buying. We're so confident in the quality of ur phones, we offer a sterling 15-month warranty cover, so that you can be too.

ur in the right hands

We’ve spent 10 years’ selling tech online. That's 10 years’ of putting you and your tech needs, at the heart of our business.

ur part of something bigger

Since we started, we’ve saved 250,000 phones from landfil. It's our refurb revolution and now it’s yours too.

ur part of something bigger

Since we started, we’ve saved 250,000 phones from landfil. It's our refurb revolution and now it’s yours too.

ur guide to grading

Like everything, some ur phones have had a longer life than others.
So to make sure you're completely in the know on what you’re buying, we've created ur guide to grading.
Totally transparent, these five categories give you the assurance that what's in your box, is exactly what you expect.

        

Premium

Our flagship refurbished phones look and feel like new, there's not a screen or body scratch in sight.
        

Excellent

In excellent condition, these refurb phones show little signs of previous use. If there are some mirco-surface scratches on the body, these won't be visible beyond 20cm and the screen is like new.
        

Good

In good condition, these refurbished phones have been loved and used more visibly. These devices are likely to have light but visible scratches on both body and screen, but the screen marks will be invisible once the screen is on.      
Regardless of the cosmetic grading, every ur phone has been fully tested and phone check certified as fit for your pocket and in full working order.

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ur peace of mind

A ur warranty is peace of mind. We know having a phone that's covered if it stops working, is really important.

So just to make sure we're all on the same page, here's a little more on how your 15 month warranty works.

What’s covered?
If there's a fault with your phone that wasn't your fault, then get in touch straight away. We'll ask you to send your phone to our tech engineers who will assess the problem. If it's covered under warranty, our experts will get onto fixing it up sharpish and if they can't, we'll get a replacementsent out to you pronto.

What’s not covered?
Your phone goes with you everywhere, so we know that accidents can happen. Sadly, we can't cover you for everything. That means if your phone is damaged or dropped, or it's stopped working because of unauthorised software changes – we won't be able to cover you.

We also don’t cover:

  • Liquid damage
  • Corruption caused by unlocking your device
  • Cracks to screen or casing body
  • Accidental damage
  • Intentional damage
  • Software defects
  • Unlocking issues
  • Damage caused by attempting to repair or adapt the device by yourself or a third party
  • Improper use of accessories
  • Faults or damage that may arise due to normal wear and tear e.g scratches to the touchscreen
  • Battery life – we set our acceptable minimum battery health percentage to be 80% of the original manufacturer's capacity