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Samsung Phone Not Detecting WiFi

Written by: Cristian Fry

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Samsung Phone Not Detecting WiF?

Complete Troubleshooting Guide

Samsung Phone Not Detecting WiF? Discover the solutions to a common problem many Samsung users face - the inability to detect WiFi networks. Get back online with our comprehensive guide.


In the modern world, staying connected is not just a luxury but a necessity. Our smartphones are essential tools that help us communicate, work, and entertain ourselves.


They connect us to the world, and WiFi plays a crucial role in this. However, what happens when your Samsung phone doesn't detect WiFi networks?


Before you panic, rest assured that there are numerous potential solutions to this issue.

Experiencing No Wi-Fi on Samsung? - Understanding The Problem

Samsung phones are known for their reliability and technological prowess.


However, like any electronic device, they can sometimes encounter issues.


One common issue that Samsung users face is the inability to detect WiFi networks. This could be due to various reasons, such as outdated software, incorrect settings, or hardware malfunctions.


Here at UR.co.uk, we have helped many users overcome such issues with their refurbished phones.


Before proceeding with troubleshooting steps, it is important to ascertain if the problem is with the phone or the WiFi network.


Try connecting other devices to the WiFi network. If they connect without issues, it confirms that the problem lies with the phone.

Preliminary Checks


  • Check If WiFi is Enabled: It might seem obvious, but sometimes, the issue could be as simple as having the WiFi turned off. Check if WiFi is enabled on your Samsung phone.

  • Airplane Mode: Ensure that the Airplane mode is not turned on. When activated, it can disable all the wireless connections, including WiFi.

  • Restart Your Phone: This age-old solution can solve minor glitches in your phone's system that may be causing the issue.

If these quick fixes do not resolve the issue, don't worry. There are several more advanced steps you can try.

Update Your Software

One of the first things you should check when your Samsung phone is not detecting WiFi networks is whether your device's software is up to date.


Outdated software can often lead to compatibility issues and cause functionality errors. So be sure to head into your device settings and check for any updates!

Reset Network Settings

This action will erase all network settings, returning them to factory defaults. It will remove all saved WiFi networks, Bluetooth pairings, and other network settings.


Once the network settings have been reset, you can try to connect to your WiFi network again. For a detailed guide on resetting network settings, you can visit our FAQs page.

Check Your Router

Sometimes, the problem might not be with the phone but with the router. Try restarting your router and see if your Samsung phone can detect the WiFi network.


If the issue persists, check if the router's firmware is up-to-date.


At this point, if your Samsung phone is still not detecting WiFi networks, it could indicate a more serious issue that may need professional attention.


Here at UR.co.uk, we are dedicated to assisting you with any difficulties you encounter with your refurbished Samsung phone.


Remember, purchasing a PhoneCheck certified refurbished phone from us comes with benefits like device insurance, warranty registration, and more.

Continued Troubleshooting and Long-term Preventive Measures

If the simpler solutions failed, you might need to dig deeper into your Samsung phone's settings or consider a factory reset.


Read on to find out more about these methods.

Clear Cache Partition

Over time, temporary system data (cache) might accumulate and cause various issues, including the WiFi detection problem.


Clearing your Samsung phone's cache partition can help resolve this. It is a bit technical and might be difficult for users unfamiliar with the Android system.


Not sure how to do this? Then check out our step-by-step guide on how to clear the cache on a Samsung device.

Factory Reset

A factory reset should be your last resort as it will erase all data and settings on your phone. Always remember to back up your data before performing a factory reset.


You can learn more about backing up data on a Samsung device in our guide to backing up your Samsung phone.


Once you have taken a backup, you can proceed to reset the phone. If the WiFi issue was due to a software glitch, a factory reset would likely resolve it.


However, if the problem persists even after a factory reset, it might be a hardware issue, and your phone might need a repair.

Long-term Preventive Measures

Prevention is always better than cure. Regular maintenance and updates can prevent issues like WiFi not being detected. Here are a few preventive measures:



  • Regular Software Updates: Keep your Samsung phone updated with the latest software.


    This includes updates to the operating system as well as updates to individual apps. Updates often contain fixes for known issues and improvements to overall performance.

  • Avoid Overloading Your Phone: Overloading your phone with apps can slow it down and cause a variety of issues.


    Only keep apps that you regularly use and make sure to close apps running in the background.

  • Use Genuine Accessories: Always use genuine chargers and accessories for your device.


    Cheap, non-genuine accessories can harm your device's hardware.

  • Get a Certified Refurbished Device: When buying a refurbished Samsung phone, always choose a certified seller.


    At UR.co.uk, all our refurbished Samsung devices are PhoneCheck certified, ensuring they meet the highest standards.


Remember, owning a smartphone comes with certain responsibilities.


Taking good care of your device and following the above-mentioned preventive measures will help you avoid common issues like your Samsung phone not detecting WiFi networks.

When All Else Fails: Repairs and Replacements

In rare cases, if your Samsung phone still isn't detecting WiFi after trying all the steps above, it could be a hardware issue.


But don't worry, UR.co.uk has you covered.

Device Repair

A hardware issue might need professional attention. If your phone is under warranty, you should definitely consider using it.


Register your device warranty at UR.co.uk's Device warranty registration page.


If you have any questions, check our FAQs or reach out to our customer support team.

Before proceeding with repairs, we recommend checking our Refund Policy and Device Insurance pages.


Rest assured, our priority is to get your Samsung phone back to its best.

Considering a New Phone? - UR.co.uk Has You Covered!

If your Samsung phone is quite old and repairs are not worth the cost, it might be time to consider a new phone.


A refurbished Samsung device from UR.co.uk is an excellent choice.


Our refurbished phones are approved used, which means they've undergone a rigorous testing process to ensure they're in perfect working condition.


If you're still unsure, our guides on why refurbished phones are good for the environment and reasons to buy a refurbished S22 Ultra might convince you. Plus, you can explore the wide range of Samsung phones we offer.


"Remember, buying a refurbished phone is not just about saving money. It's also about making a sustainable choice for the planet." - UR.co.uk


Encountering a WiFi detection issue with your Samsung phone can be frustrating, there are several steps you can take to resolve it.


From basic troubleshooting to more advanced steps, you now have a comprehensive guide.

If all else fails, UR.co.uk is always here to support you with repairs, replacements, or a shiny, refurbished upgrade.

Happy connecting!

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Cristian Fry


Cristian is a skilled writer who provides informative and engaging content about refurbished phones at ur.co.uk. His expertise helps readers make informed decisions and find the perfect refurbished phone for their needs.