12 Month Warranty Explained
So just to make sure we're all on the same page, here's a little more on how your 12 month warranty works.
If there's a fault with your phone that wasn't your fault, then get in touch straight away. We'll ask you to send your phone to our tech engineers who will assess the problem. If it's covered under warranty, our experts will get onto fixing it up sharpish and if they can't, we'll get a replacement sent out to you pronto.
What’s not covered?
Your phone goes with you everywhere, so we know that accidents can happen. Sadly, we can't cover you for everything. That means if your phone is damaged or dropped, or it's stopped working because of unauthorised software changes – we won't be able to cover you.
We also don’t cover:
Once you’re in the loop you won’t want to leave.
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Refurbished phones at the
best price, guaranteed
Peace of mind with
12 months warranty
on all UK orders
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