Fast delivery
Very professional and very fast delivery thanks
Each and every device that passes through our UK-based workshops undergoes tests and checks carried out by our experienced technicians. Our devices are scored to the strictest diagnostic and grading criteria in the industry to determine their condition.
Our flagship refurbished phones look and feel like new, there's not a screen or body scratch in sight. All our phones have a minimum 80% battery.
In excellent condition, these refurbished phones show little signs of previous use. If there are some micro-surface scratches on the back or screen, these won't be visible beyond 30cm. All our phones have a minimum 80% battery health.
In very good condition, these renewed phones may show slight signs of use. These devices are likely to have light scratches on the body and screen, but these won't be visible once your screen is on. ALL phones have minimum 80% battery.
In good condition, these refurbished phones have been loved and used more visibly. These devices are likely to have light but visible scratches on both body and screen. All our phones have a minimum 80% battery health.
In a fair condition, these phones are fantastic value. Although the body of the device may have scratches and/or small chips – the micro-scratches on the screen won't be visible once the screen is on. ALL phones have minimum 80% battery.
The refurbished Apple iPhone 11 - Unlocked is the key to a world of limitless possibilities.
With its cutting-edge design and integrated technologies, this device grants you access to a vast array of apps and services that can let you stay connected, entertained, and productive in whatever life has in store for you. Its robust construction ensures reliable performance even when subjected to harsh conditions.
It offers a stunning visual experience with its large and clear display, perfect for streaming your favourite movies and TV shows.
Its powerful processor provides lightning-fast performance, allowing you to effortlessly multitask between various apps. Take brilliant photos and videos with ease using the advanced camera system, featuring multiple lenses and intelligent software that adjusts to different lighting conditions.
Plus, with its unlocked status, you have the freedom to choose any carrier and plan that suits your needs. The iPhone 11 truly unlocks a world of possibilities at your fingertips!
Go ahead and purchase an iPhone 11 64GB refurbished, iPhone 11 128GB refurbished or an iPhone 11 256GB refurbished from us today.
☝️This device has been professionally restored to give you the best experience. It comes with a☝️12-month warranty &☝️FREE delivery👌 Please view all our refurbished iPhones here.
This device has passed the following tests via our 90-point PhoneCheck inspection by our tech expert engineers and is PhoneCheck Certified.
Highlights include:
Manufacturing new devices is a costly business not only for you but for the environment too. But the process involved in refurbishing an existing device can generate up to 77% less CO₂ than it does to make a new one from scratch. And that’s not where we stop. We pay to plant trees for every ur purchase and trade in. These leafy do-gooders help take more CO₂ out of the atmosphere and fund a whole host of sustainability projects too. Making our pledge an even greener one, whilst you watch your forest grow.
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
Our return policy lasts 30 days and starts from the date of receipt by you. The product will be eligible for return and refund when received by us in the same condition as issued and unused. All accessories issued with the product including any free add-on products must also be returned in the same condition.
Where there is only 4 days left of said period you will have 5 working days to return the unit/s to us once we have been notified. Units will not be liable for return outside of this period. Where a product has been either damaged or has software encryption it will not be eligible.
Please do not send your purchase back to the manufacturer.
To return an item, please email customer service at hello@ur.co.uk to obtain a Return Merchandise Authorisation (RMA) number. After receiving an RMA number, place the item securely in its original packaging, and mail your return to the following address:
UR Returns Dept
Units 11-15
Lancaster Fields
Crewe
Cheshire
United Kingdom
CW1 6FF
Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return as we will not cover any lost or damaged device costs the customer will incur and is liable for these costs.
Please remember to remove the following before returning your device:
Failure to do so will lead to a delay in the processing of your return and/or prevent it from being processed.
There may be occasions where a partial refund may be provided if your returned product does not meet these terms, or your return may be rejected and your device returned to you. These are evaluated on an order-by-order basis.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
If you have not received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Following this contact your bank. There is often some processing time before a refund is posted.
If you have done all of this and you still have not received your refund yet, please contact us at hello@ur.co.uk or call 0333 222 6595.
We replace items only where they have been supplied defective or damaged. If you wish to exchange your product, please contact us within 24hrs of receipt Mon - Fri, 9am-5pm. Email hello@ur.co.uk or alternatively call: 0333 222 6595.
We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.
Very professional and very fast delivery thanks
The phone arrived really quickly in the excellent condition described. My son is really pleased with his new phone. Thank you! Highly recommend UR!
Excellent
The phone is set up and is working well.I am pleased with the appearance. Unfortunately the wrong charging cable was sent to match this phone. I had to go out and buy one to fit as I wanted to get phone set up right away.
Good phone, good service, fair price, thanks, all good!
Hello , Yes lovely phone , absolutely immaculate , and a little problem ( no Sim Pin) , so they kindly gave me a £5 refund , which though was incredibly generous, not getting it set up til tomorrow , as need sons help, but so far it’s charged up brilliantly, and am well pleased with the phone ..looks like new . What more does a girl want ?
Great service and a great phone
Phone came very quickly, great condition, can’t find any fault, happy customer ☺️
My ‘good’ phone is actually like new, and it arrived the day after ordering. I’m very happy. Thank you.
This phone is fab although it keeps coming up that the screen isn’t a proper iPhone screen
The phone came in a great box with a phone case, screen protector and cleaning cloth also a little pack of love heart sweets which I wasn’t expecting was a really nice extra service. Was also fast delivery very happy would recommend 😊
Fast and reliable company
Had my iPhone 11 for a week now and works fine. No issues and still looks like a new phone - Glad I moved from Samsung to Apple.
Didn’t come with free case and paid for next day and came late
Excellent service the phone looked like it was brand new. Had a bit of difficulty with the setup and spoke to Kimble at costumer services and with her held finely manacled it
Refurbished phones at the
best price, guaranteed
Peace of mind with
12 months warranty
Free delivery
on all UK orders
Charging change by planting
trees with every purchase