While refurbished phones are gaining traction as a more environmentally friendly way to upgrade your phone, there is still a lot of confusion as to what is classified as a refurbished phone.
There is no definitive answer to how a refurbished phone should look or act, however, there are some major differences between new, used, and refurbished phones which are important for you to know.
Hopefully, this will help you make an informed decision when purchasing your next phone.
How do refurbished phones look?
Refurbished phones come in all shapes and sizes, however, nearly all refurbished phones will have minor imperfections to them. This isn’t anything to be concerned about, it just shows that they have been previously owned.
How many times have you owned a phone and not scratched, dented, or chipped any part of it? Probably never. Although saying this, none of our phones have obvious damage, so you don't have to worry about your phone arriving with a crack in the screen. All of our phones look as good as new, yet you may be able to see small amounts of wear and tear if you look close enough.
UR wants to ensure you know exactly what you are buying, so all of our descriptions will tell you what kind of condition your phone is in as well as what marks are on the phone.
How do refurbished phones act?
If you buy from a reputable supplier, a refurbished phone should act in the same way as a new phone. All of our refurbished phones go through a 90-point check to ensure that they are fit for purpose, and we also carry out any repairs needed. Refurbished phones also tend to come with a warranty so you have peace of mind that if anything goes wrong you can get it fixed free of charge.
Of course, just like the physical condition of a refurbished phone will vary, the phone’s internal condition will vary too. However, this will all be made clear to you in the description and by our grading system.
All of our phones also come with an 80%+ battery life guarantee which, if cared for correctly, shouldn’t cause you to be caught short whilst out and about. Any batteries with life below 80% will be replaced before re-sale.
Refurbished phones will most likely act just as well as a new phone and have minor imperfections like used phones. The difference between both of these is that you will be saving a significant amount of money while getting a phone that is guaranteed to work and stand the test of time.
There is no clear way to distinguish a refurbished phone from a used phone, however, you will always get a warranty guarantee with a refurbished phone due to the rigorous testing process that they go through before being put on sale.