Great 👍
Phone is nice, just like a new one
Each and every device that passes through our UK-based workshops undergoes tests and checks carried out by our experienced technicians. Our devices are scored to the strictest diagnostic and grading criteria in the industry to determine their condition.
Our flagship refurbished phones look and feel like new, there's not a screen or body scratch in sight. All our phones have a minimum 80% battery.
In excellent condition, these refurbished phones show little signs of previous use. If there are some micro-surface scratches on the back or screen, these won't be visible beyond 30cm. All our phones have a minimum 80% battery health.
In very good condition, these renewed phones may show slight signs of use. These devices are likely to have light scratches on the body and screen, but these won't be visible once your screen is on. ALL phones have minimum 80% battery.
In good condition, these refurbished phones have been loved and used more visibly. These devices are likely to have light but visible scratches on both body and screen. All our phones have a minimum 80% battery health.
In a fair condition, these phones are fantastic value. Although the body of the device may have scratches and/or small chips – the micro-scratches on the screen won't be visible once the screen is on. ALL phones have minimum 80% battery.
Apple iPhone 12 Pro refurbished boasts an advanced camera system that allows you to capture stunning photos and videos with ease.
The triple-camera setup includes a 12MP ultra-wide lens, a 12MP wide lens, and a 12MP telephoto lens, as well as advanced features like Night Mode and Deep Fusion technology.
This means that whether you’re taking photos in low light or trying to capture fast-moving action, the iPhone 12 Pro has got you covered.
The iPhone 12 Pro refurbished not only boasts impressive performance and camera capabilities, but it is also designed to withstand the wear and tear of daily use. Its ceramic shield front cover provides unparalleled protection against drops, making it four times more durable than previous models.
Additionally, the sleek design of the iPhone 12 Pro makes it a stylish accessory that complements any outfit or setting.
Whether you’re constantly on-the-go or simply need a reliable device by your side, the iPhone 12 Pro delivers exceptional functionality that keeps you connected to the world around you.
☝️The iPhone 12 Pro 128GB refurbished and the iPhone 12 Pro 256GB refurbished have been professionally restored to give you the best experience. They come with☝️12-month warranty &☝️FREE delivery👌 Please view all our refurbished iPhones here.
This device has passed the following tests via our 90-point PhoneCheck inspection by our tech expert engineers and is PhoneCheck Certified.
Highlights include:
Manufacturing new devices is a costly business not only for you but for the environment too. But the process involved in refurbishing an existing device can generate up to 77% less CO₂ than it does to make a new one from scratch. And that’s not where we stop. We pay to plant trees for every ur purchase and trade in. These leafy do-gooders help take more CO₂ out of the atmosphere and fund a whole host of sustainability projects too. Making our pledge an even greener one, whilst you watch your forest grow.
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
Our return policy lasts 30 days and starts from the date of receipt by you. The product will be eligible for return and refund when received by us in the same condition as issued and unused. All accessories issued with the product including any free add-on products must also be returned in the same condition.
Where there is only 4 days left of said period you will have 5 working days to return the unit/s to us once we have been notified. Units will not be liable for return outside of this period. Where a product has been either damaged or has software encryption it will not be eligible.
Please do not send your purchase back to the manufacturer.
To return an item, please email customer service at hello@ur.co.uk to obtain a Return Merchandise Authorisation (RMA) number. After receiving an RMA number, place the item securely in its original packaging, and mail your return to the following address:
UR Returns Dept
Units 11-15
Lancaster Fields
Crewe
Cheshire
United Kingdom
CW1 6FF
Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return as we will not cover any lost or damaged device costs the customer will incur and is liable for these costs.
Please remember to remove the following before returning your device:
Failure to do so will lead to a delay in the processing of your return and/or prevent it from being processed.
There may be occasions where a partial refund may be provided if your returned product does not meet these terms, or your return may be rejected and your device returned to you. These are evaluated on an order-by-order basis.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
If you have not received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Following this contact your bank. There is often some processing time before a refund is posted.
If you have done all of this and you still have not received your refund yet, please contact us at hello@ur.co.uk or call 0333 222 6595.
We replace items only where they have been supplied defective or damaged. If you wish to exchange your product, please contact us within 24hrs of receipt Mon - Fri, 9am-5pm. Email hello@ur.co.uk or alternatively call: 0333 222 6595.
We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.
Phone is nice, just like a new one
I ordered a ‘Good condition’ iPhone and looks in excellent condition. Delivery was within 3 days by DPD. Would recommend UR.
Better than expected.. excellent condition
It's really good
Quick service
Purchased a iPhone 12 Pro of good condition. Phone was competitively priced. Condition of phone was as described, with a little visible wear but perfect working order. We bought next day delivery but Royal Mail delivered after 48hrs. Package included 12 months insurance a cover & screen protector. No screen protector included & I requested a grey cover & got a red one instead. Not an issue as cover was an added bonus. First time using Ur & overall happy with the experience & goods received.
Bought this phone listed as 'good' condition but hard to spot any faults. Delivered quickly. Love the packaging and all the extras. Have bought from UR a few times previously and will do again
The phone is a gift, so not in full use yet. It looked in good condition as expected and as far as I can tell it's fully functioning. Added insurance and charger, case are a good addition.
Great professional and easy to use.Phone was great.NIce little touches - Case, Insurance was great. Recomend.
Despite that I ordered the product in premium grading, it came with 86% maximum capacity which isn’t great. Therefore, my battery runs out quickly on this new phone.
The packaging, quality of phone, battery strength, delivery, ease of purchase and payment were all perfect! This is my first time using the website and I’m very glad I found ur.com. Thank you so much!!
Apple iPhone 12 Pro - Unlocked
So happy with my phone! Thanks UR the best.
Good quality phone 👍
Refurbished phones at the
best price, guaranteed
Peace of mind with
12 months warranty
Free delivery
on all UK orders
Charging change by planting
trees with every purchase