Great phone, just wrong charger cable
You sold me iPhone 15 Pro but shipped a lightning cable with it - not compatible. I had to buy my own USB C cable
Each and every device that passes through our UK-based workshops undergoes tests and checks carried out by our experienced technicians. Our devices are scored to the strictest diagnostic and grading criteria in the industry to determine their condition.
Our flagship refurbished phones look and feel like new, there's not a screen or body scratch in sight. All our phones have a minimum 80% battery.
In excellent condition, these refurbished phones show little signs of previous use. If there are some micro-surface scratches on the back or screen, these won't be visible beyond 30cm. All our phones have a minimum 80% battery health.
In very good condition, these renewed phones may show slight signs of use. These devices are likely to have light scratches on the body and screen, but these won't be visible once your screen is on. ALL phones have minimum 80% battery.
In good condition, these refurbished phones have been loved and used more visibly. These devices are likely to have light but visible scratches on both body and screen. All our phones have a minimum 80% battery health.
In a fair condition, these phones are fantastic value. Although the body of the device may have scratches and/or small chips – the micro-scratches on the screen won't be visible once the screen is on. ALL phones have minimum 80% battery.
Apple iPhone 15 Pro is where sophistication meets advanced technology.
The iPhone 15 Pro boasts a stunning 6.1" Super Retina XDR Display, elevating your viewing experience with ProMotion Technology.
This feature, unique to the iPhone 15 Pro and Pro Max models, ensures a higher frames-per-second rate for smoother scrolling and more responsive touch interactions.
Coupled with the Always-on display and the innovative Dynamic Island, the iPhone 15 Pro refurbished option offers an immersive screen experience that justifies its flagship name.
With a diagonal measurement of 3x or 6.69 inches iPhone 15 screens also feature a super retina XDR display, offering a stunning visual experience with optional features to help reduce eye strain.
For ease of navigation, the iphone 15 pro max also comes with dynamic island bubbles up alerts and live activities so that you can stay up to date and on task, no matter how busy life gets.
This model also comes with a range of accessibility features. The multifunctional Action Button can be used to assist users who are vision-impaired or blind or 6.69 inches iphone 15 features AssistiveTouch enabling use alongside adaptive accessories.
This refurbished iphone 15 pro also features a 48MP main, 12MP Ultra Wide, and 12MP Telephoto camera, which takes wide to close-up shots depending on your photographic goals.
You also gain a range of in-app camera features that'll keep you more than occupied when snapping throughout the day, such as Portrait mode, Cinematic mode, and more.
Powering this phone is an A17 Pro Chip, designed to provide smooth, detailed graphics, whether playing your favourite game or watching your favourite TV show.
Plus, this refurbished product also arrives with at least 80% battery health to provide more than sufficient battery life to last you years to come.
The 15 Pro model also offers speedy and efficient charging, reaching up to 50% charge within around 30 minutes when using a 20w usb c power adapter.
With a Qualcomm Snapdragon X70 modem using AI-enabled 5G, the 15 Pro helps you stay connected at speeds up to 27% faster than those available on previous models (please note speeds vary based on site conditions and network).
In addition to the reader mode-enabled NFC chip, this product also features an Ultra Wideband chip for precision tracking and location, enabling wireless connection with other devices at triple the range of previous models.
All of this is wrapped in a new and improved casing, customisable in Blue Titanium, White Titanium, Natural Titanium, and Black Titanium, ensuring not only durability but also a style that stands out.
All iPhone 15 models are splash, water and dust tested with ratings of IP68 under IEC standard 60529. Please note: corners are splash water and dust resistant are not permanent conditions. Please do not charge a wet iphone or use an ipad with a wet iphone refer to the user guide for cleaning and drying instructions).
To help keep your data secure, uniquely-generated passkeys eliminate the need for passwords. This standard-based feature offers added protection against phishing and help streamline account registration across apps, websites and other devices.
Additionally, all iPhone 15 models come with satellite connectivity, allowing users to contact emergency services via Globalstar satellite, even when Wi-Fi is unavailable - and should you need to inform friends or family of your whereabouts, this function can also be used to update Find My Location.
To top it all off, this device comes available in various storage options, including the refurbished iPhone 15 Pro 128GB, 256GB, 512GB, and 1TB, allowing ample room for storing your favourite games, apps, and photos.
The minimum storage amount is suitable for average phone users - however if you plan to use your phone for gaming, downloading films or storing music, photos or video, higher-capacity storage levels are recommended.
Register your iPhone with us within 28 days of purchase, and you’ll receive a 12-month warranty that covers against faults or defects when used in accordance with the manufacturer user manual (deliberate damage such as intentional impact or liquid damage not covered under warranty - see T&Cs for more details).
In general, software updates for iOS tend to last for up to five years after release - so depending on the age and model of your phone it will eventually need to be replaced to ensure maximum security and optimal function.
We’re all about making mobile devices more sustainable. For every device we sell, we plant one tree - plus another two when you send us yours - and if it can’t be refurbished for any reason, our skilled technical team are able to recycle it.
Not only that, but this used iPhone 15 Pro is one of the most sustainable options around, made using 100% recycled copper, gold and cobalt and with 99 per cent recycled or responsibly sourced wood fibres used in the original packaging.
Our price-match guarantee means that when you do, you can get an upgrade with one of our refurbished models for a fraction of what you’d typically pay brand-new.
☝️ Our Apple iPhone 15 Pros have been fully tested and professionally restored to function as new. They come with☝️ a 12-month warranty, and ☝️ FREE delivery. 👌
Please view all our refurbished iPhones here.
This device has passed the following tests via our 90-point PhoneCheck inspection by our tech expert engineers and is PhoneCheck Certified.
Highlights include:
Manufacturing new devices is a costly business not only for you but for the environment too. But the process involved in refurbishing an existing device can generate up to 77% less CO₂ than it does to make a new one from scratch. And that’s not where we stop. We pay to plant trees for every ur purchase and trade in. These leafy do-gooders help take more CO₂ out of the atmosphere and fund a whole host of sustainability projects too. Making our pledge an even greener one, whilst you watch your forest grow.
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
Our return policy lasts 30 days and starts from the date of receipt by you. The product will be eligible for return and refund when received by us in the same condition as issued and unused. All accessories issued with the product including any free add-on products must also be returned in the same condition.
Where there is only 4 days left of said period you will have 5 working days to return the unit/s to us once we have been notified. Units will not be liable for return outside of this period. Where a product has been either damaged or has software encryption it will not be eligible.
Please do not send your purchase back to the manufacturer.
To return an item, please email customer service at hello@ur.co.uk to obtain a Return Merchandise Authorisation (RMA) number. After receiving an RMA number, place the item securely in its original packaging, and mail your return to the following address:
UR Returns Dept
Units 11-15
Lancaster Fields
Crewe
Cheshire
United Kingdom
CW1 6FF
Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return as we will not cover any lost or damaged device costs the customer will incur and is liable for these costs.
Please remember to remove the following before returning your device:
Failure to do so will lead to a delay in the processing of your return and/or prevent it from being processed.
There may be occasions where a partial refund may be provided if your returned product does not meet these terms, or your return may be rejected and your device returned to you. These are evaluated on an order-by-order basis.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
If you have not received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Following this contact your bank. There is often some processing time before a refund is posted.
If you have done all of this and you still have not received your refund yet, please contact us at hello@ur.co.uk or call 0333 222 6595.
We replace items only where they have been supplied defective or damaged. If you wish to exchange your product, please contact us within 24hrs of receipt Mon - Fri, 9am-5pm. Email hello@ur.co.uk or alternatively call: 0333 222 6595.
We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.
You sold me iPhone 15 Pro but shipped a lightning cable with it - not compatible. I had to buy my own USB C cable
Bought this as my works phone, but it is now my main phone
Refurbished phones at the
best price, guaranteed
Peace of mind with
12 months warranty
Free delivery
on all UK orders
Charging change by planting
trees with every purchase