Great phone, just wrong charger cable
You sold me iPhone 15 Pro but shipped a lightning cable with it - not compatible. I had to buy my own USB C cable
Each and every device that passes through our UK-based workshops undergoes tests and checks carried out by our experienced technicians. Our devices are scored to the strictest diagnostic and grading criteria in the industry to determine their condition.
Our flagship refurbished phones look and feel like new, there's not a screen or body scratch in sight. All our phones have a minimum 80% battery.
In excellent condition, these refurbished phones show little signs of previous use. If there are some micro-surface scratches on the back or screen, these won't be visible beyond 30cm. All our phones have a minimum 80% battery health.
In very good condition, these renewed phones may show slight signs of use. These devices are likely to have light scratches on the body and screen, but these won't be visible once your screen is on. ALL phones have minimum 80% battery.
In good condition, these refurbished phones have been loved and used more visibly. These devices are likely to have light but visible scratches on both body and screen. All our phones have a minimum 80% battery health.
In a fair condition, these phones are fantastic value. Although the body of the device may have scratches and/or small chips – the micro-scratches on the screen won't be visible once the screen is on. ALL phones have minimum 80% battery.
Apple iPhone 15, Unlock a world where cutting-edge meets affordability: the iPhone 15 refurbished.
The refurbished iPhone 15, with its 48 MP main camera and F/1.6 aperture, transforms each photo into a vibrant, true-to-life masterpiece. The 12 MP Ultra Wide and Telephoto lenses meticulously capture every detail, from expansive landscapes to detailed portraits.
Meanwhile, the 12 MP front camera, featuring an F/1.9 aperture, ensures stunning selfies and clear video calls, presenting you in the best possible light.
You also gain access to beloved camera app features like cinematic mode and portrait mode, allowing you to tailor your photos to your personal taste.
All this is showcased on a breathtaking 6.1-inch Super Retina XDR OLED display, which provides exceptional clarity and brightness, enhancing your favourite photos or TV shows in various lighting conditions.
However, the real showstopper is the iPhone 15's A16 Bionic Chip, engineered to ensure responsive, smooth transitions and improve energy efficiency to keep up with your daily tasks.
The iPhone 15 is the first model to debut use of a USB-C adaptor instead of the standard lightning cable, making it easier to charge than ever. The iPhone 15 offers quick and convenient, charging up to 50% within 30 minutes with the use of a 20w usb c power adapter.
There’s also wireless charging with the magsafe charging case usb for quick and safe wireless charging at up to 15w of peak power delivery. Additionally, the USB-C charger also features an Ethernet port and can even be used to charge Airpods (compatible with Airpods Pro and Airpods Pro 2nd generation).
Featuring a built-in 3300mAh battery with battery cycle count to monitor usage, the iPhone 15 is capable of retaining 80% of its original capacity at 1000 complete charging cycles (requires a result of normal wear and may depend on a number of factors including app usage).
Offering 20 hours of video playback (16 hours if streaming) and up to 100 hours worth of audio, the Apple iPhone 15 has ample power to keep users entertained (battery claims may vary depending on certain conditions).
For added safety benefits, your refurbished and Unlocked iPhone 15 comes with satellite call capability - so if you don't have mobile service or wifi you can still reach emergency services and use Find My Location to keep friends and family informed .
Additionally, each iPhone 15 model comes with a Crash Detection connecting you with the emergency services automatically if collisions if a crash is detected (requires a mobile connection and wi-fi calling. Response times vary based on location site conditions in addition to other factors).
In contrast to its predecessor the iPhone 14, the iPhone 15 comes with a number of design updates, including colour-infused glass in a range of colours. This product also features back glass reinforced using an optimised dual-ion exchange process for increased durability.
The iPhone 15 model also features a dust, splash and water-resistant design (rated IP68 under IEC standard 60529 maximum depth 6 metres for 30 minutes). (Please note: features offering resistance are not permanent and may decrease with normal wear. If your phone becomes wet do not charge or otherwise use your phone and follow cleaning and drying instructions as per advice on the manufacturer website).
Once you have made your purchase you will receive this iPhone 15 unlocked and with the option of 12 month’s warranty if registered within 28 days of sale. If a fault is reported within 30 days, we provide cover for either replacement or repair for up to a year (intentional damage, including liquid damage not covered under warranty. See Ts and Cs for details).
Updates for the iPhone 15 are set to continue until September 2028. iPhones still can still be used after iOS updates stop for that particular model, however they tend to offer reduced levels of security and functionality typically offered as part of regular software updates, and may eventually need to be replaced.
With our price match guarantee you can trade in your old phone for a newer refurbished model for much less than you’d pay for a brand new phone - all while helping to make mobile phone use more sustainable.
☝️The refurbished Apple iPhone 15 128GB and other storage models have undergone a rigorous 90-point check to provide you with a device working like new. They come with☝️ a 12-month warranty, and ☝️ FREE delivery to ensure your peace of mind.
Please view all our refurbished iPhones here.
This device has passed the following tests via our 90-point PhoneCheck inspection by our tech expert engineers and is PhoneCheck Certified.
Highlights include:
Manufacturing new devices is a costly business not only for you but for the environment too. But the process involved in refurbishing an existing device can generate up to 77% less CO₂ than it does to make a new one from scratch. And that’s not where we stop. We pay to plant trees for every ur purchase and trade in. These leafy do-gooders help take more CO₂ out of the atmosphere and fund a whole host of sustainability projects too. Making our pledge an even greener one, whilst you watch your forest grow.
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
Our return policy lasts 30 days and starts from the date of receipt by you. The product will be eligible for return and refund when received by us in the same condition as issued and unused. All accessories issued with the product including any free add-on products must also be returned in the same condition.
Where there is only 4 days left of said period you will have 5 working days to return the unit/s to us once we have been notified. Units will not be liable for return outside of this period. Where a product has been either damaged or has software encryption it will not be eligible.
Please do not send your purchase back to the manufacturer.
To return an item, please email customer service at hello@ur.co.uk to obtain a Return Merchandise Authorisation (RMA) number. After receiving an RMA number, place the item securely in its original packaging, and mail your return to the following address:
UR Returns Dept
Units 11-15
Lancaster Fields
Crewe
Cheshire
United Kingdom
CW1 6FF
Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return as we will not cover any lost or damaged device costs the customer will incur and is liable for these costs.
Please remember to remove the following before returning your device:
Failure to do so will lead to a delay in the processing of your return and/or prevent it from being processed.
There may be occasions where a partial refund may be provided if your returned product does not meet these terms, or your return may be rejected and your device returned to you. These are evaluated on an order-by-order basis.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
If you have not received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Following this contact your bank. There is often some processing time before a refund is posted.
If you have done all of this and you still have not received your refund yet, please contact us at hello@ur.co.uk or call 0333 222 6595.
We replace items only where they have been supplied defective or damaged. If you wish to exchange your product, please contact us within 24hrs of receipt Mon - Fri, 9am-5pm. Email hello@ur.co.uk or alternatively call: 0333 222 6595.
We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.
You sold me iPhone 15 Pro but shipped a lightning cable with it - not compatible. I had to buy my own USB C cable
Bought this as my works phone, but it is now my main phone
Refurbished phones at the
best price, guaranteed
Peace of mind with
12 months warranty
Free delivery
on all UK orders
Charging change by planting
trees with every purchase