David
First class service and the product condition was as expected.
Each and every device that passes through our UK-based workshops undergoes tests and checks carried out by our experienced technicians. Our devices are scored to the strictest diagnostic and grading criteria in the industry to determine their condition.
Our flagship refurbished phones look and feel like new, there's not a screen or body scratch in sight. All our phones have a minimum 80% battery.
In excellent condition, these refurbished phones show little signs of previous use. If there are some micro-surface scratches on the back or screen, these won't be visible beyond 30cm. All our phones have a minimum 80% battery health.
In very good condition, these renewed phones may show slight signs of use. These devices are likely to have light scratches on the body and screen, but these won't be visible once your screen is on. ALL phones have minimum 80% battery.
In good condition, these refurbished phones have been loved and used more visibly. These devices are likely to have light but visible scratches on both body and screen. All our phones have a minimum 80% battery health.
In a fair condition, these phones are fantastic value. Although the body of the device may have scratches and/or small chips – the micro-scratches on the screen won't be visible once the screen is on. ALL phones have minimum 80% battery.
The Apple iPhone 14 Pro - Unlocked is a mobile phone that offers various impressive features, making it a device worth considering.
For starters, it comes equipped with an action mode that smooths handheld videos, ensuring that your videos come out looking professional and jitter-free.
The camera on this Apple iPhone 14 Pro is nothing short of spectacular, boasting a 48MP main camera with an advanced quad-pixel sensor and a larger aperture.
This ensures that you get clear, sharp images every time you take a photo.
Additionally, the device boasts up to 29 hours of video playback time, making it perfect for long trips or binge-watching sessions.
Another notable feature of the Apple iPhone 14 Pro is its charging capabilities.
It comes with a Lightning connector and has a battery capacity of 3200mAh. It also supports fast charging and Apple wireless charging.
This means you can charge your phone quickly and efficiently without having to deal with the hassle of cables.
The Apple iPhone 14 Pro - Refurbished also sports a 120Hz display, providing you with super-fast and smooth visuals. Its Apple A16 Bionic Chip Hexa Core Processor ensures that the device runs smoothly and efficiently at all times.
When it comes to storage, this phone has ample space to store all your files thanks to its internal storage capabilities and memory card support.
One of the most impressive features of this device is its amazing all-day battery life, which ensures that you don’t have to worry about running out of juice during the day. Its 6.1-inch screen size provides ample real estate for watching videos or browsing the web.
☝️This device has been professionally restored to give you the best experience. It comes with ☝️12-month warranty &☝️FREE delivery👌 Please view all our refurbished iPhones here.
Manufacturing new devices is a costly business not only for you but for the environment too. But the process involved in refurbishing an existing device can generate up to 77% less CO₂ than it does to make a new one from scratch. And that’s not where we stop. We pay to plant trees for every ur purchase and trade in. These leafy do-gooders help take more CO₂ out of the atmosphere and fund a whole host of sustainability projects too. Making our pledge an even greener one, whilst you watch your forest grow.
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
Our return policy lasts 30 days and starts from the date of receipt by you. The product will be eligible for return and refund when received by us in the same condition as issued and unused. All accessories issued with the product including any free add-on products must also be returned in the same condition.
Where there is only 4 days left of said period you will have 5 working days to return the unit/s to us once we have been notified. Units will not be liable for return outside of this period. Where a product has been either damaged or has software encryption it will not be eligible.
Please do not send your purchase back to the manufacturer.
To return an item, please email customer service at hello@ur.co.uk to obtain a Return Merchandise Authorisation (RMA) number. After receiving an RMA number, place the item securely in its original packaging, and mail your return to the following address:
UR Returns Dept
Units 11-15
Lancaster Fields
Crewe
Cheshire
United Kingdom
CW1 6FF
Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return as we will not cover any lost or damaged device costs the customer will incur and is liable for these costs.
Please remember to remove the following before returning your device:
Failure to do so will lead to a delay in the processing of your return and/or prevent it from being processed.
There may be occasions where a partial refund may be provided if your returned product does not meet these terms, or your return may be rejected and your device returned to you. These are evaluated on an order-by-order basis.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
If you have not received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Following this contact your bank. There is often some processing time before a refund is posted.
If you have done all of this and you still have not received your refund yet, please contact us at hello@ur.co.uk or call 0333 222 6595.
We replace items only where they have been supplied defective or damaged. If you wish to exchange your product, please contact us within 24hrs of receipt Mon - Fri, 9am-5pm. Email hello@ur.co.uk or alternatively call: 0333 222 6595.
We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.
First class service and the product condition was as expected.
The phone I’d ordered with next day delivery arrived within the selected time frame. Very pleased so far although rather disappointingly the battery life is not as long lasting throughout the day as my previous model.
The phone works like a charm - I will buy again from you
Phone was as expected, however the site said it would come with £45 worth of accessories, when phone arrived it was just phone and charger, Contacted ur, they then claimed as was quite a new phone… which it’s not, they didn’t have accessories for this phone, ie screen protector and case, so I wouldn’t get anything and didn’t even offer some sort of refund or alternative, which was not very goo,d, false marketing
Great service
Perfect condition. No visible scratch. Phone is just a few weeks old. Battery 100 percent. Very happy with the purchase.
Refurbished phones at the
best price, guaranteed
Peace of mind with
12 months warranty
Free delivery
on all UK orders
Charging change by planting
trees with every purchase